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SAP Support


Our on-demand support services offer Level 1, 2, 3 & 4 SAP support to customers across industries. This allows customers to mitigate hiring costs and turnover risks, while at the same time realizing enhanced benefits in the long-term with predictable costs and predictable results.


Our on-demand support covers the entire spectrum of Core SAP modules and has a mature support process with clearly defined SLAs for resolution of critical issues, and change requests. This allows customers to incrementally increase the ERP functionality, while simultaneously reducing the operating costs and the concerns on high turn-over rates of internal consultants.


Our On-Demand Support Services
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Benefits
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Resources  



SAP Support Services - Overview



Long term benefits for an automobile major using SAP - A restructuring and support engagement



SAP support on-demand for an alloy-steel manufacturer



Customer's Speak  



"We know that SAP and
TVS Infotech are with us
all the way to meet our
current and future
requirements and we look
forward to their
continual support."



SK Sivakumar,
Company Secretary,
Nelcast Limited.
"We are satisfied with the
implementation work and
appreciate the overall
deliverables by TVS
Infotech".





Mr. Srinivasa Rao
General Manager,
Kusalava International
"TVSi have an excellent
reputation for outsourced
software development and
test, and this relationship
allows Sitekit & Labs
to be more flexible when
larger projects are taken
on."



Sitekit Labs,
UK